rc88 is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data as an rc88 member.
A summary of how rc88 treats your personal data — the full policy follows below.
rc88 applies 256-bit SSL encryption to all data transmissions. Member passwords are stored as irreversible cryptographic hashes. Access to personal data within rc88 is restricted to staff with a legitimate need, under strict internal access controls.
As an rc88 member, you have the right to request access to your personal data, rectify inaccuracies, request deletion where legally permissible, and object to certain processing activities. Submit requests to the rc88 support team at any time.
rc88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared with service providers only to the extent necessary to operate the Platform, under contractual data protection obligations.
rc88 collects only the personal data that is necessary for the purposes outlined in this Policy. We do not collect sensitive personal data beyond what is required for identity verification, KYC compliance, and responsible gaming obligations.
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, tax, and audit obligations. After applicable retention periods, data is securely deleted or anonymised.
rc88 processes personal data in compliance with applicable international gaming authority data protection requirements and relevant data protection principles. Our data handling practices are reviewed periodically to ensure continued compliance.
This Privacy Policy ("Policy") describes how rc88 ("rc88", "we", "us", "our") collects, uses, discloses, retains, and protects personal data about individuals ("Member", "User", "you") who access or use the rc88 online gaming platform accessible at rc88.vu and any associated services (collectively, the "Platform").
rc88 is committed to handling personal data responsibly and in accordance with applicable data protection principles and international gaming authority regulatory requirements. We recognise that privacy is important to our members across Malaysia — whether you're in Kuala Lumpur, Penang, Johor Bahru, or anywhere else — and this Policy is designed to be clear and transparent about our data practices.
By registering an rc88 account or using the Platform in any way, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.
rc88 is the data controller responsible for the personal data collected and processed in connection with the Platform. As data controller, rc88 determines the purposes and means of processing your personal data. Questions and requests regarding this Policy or rc88's data processing activities should be directed to the rc88 support team using the contact details in Section 15 of this Policy.
rc88 collects the following categories of personal data in connection with Platform membership and use:
3.1 Identity Data
Full legal name, date of birth, nationality, and government-issued identity document details (including document type, number, and expiry date) collected for account registration and KYC identity verification purposes.
3.2 Contact Data
Email address, mobile telephone number, and residential address. These are used for account communication, transaction notifications, support correspondence, and regulatory compliance.
3.3 Financial Data
Payment method details sufficient to process deposits and withdrawals — including e-wallet identifiers (Touch n Go eWallet, Boost, GrabPay), bank account details (Maybank, CIMB, Public Bank), and cryptocurrency wallet addresses (USDT TRC20). rc88 does not store complete card numbers. Full payment credentials are handled by PCI-compliant payment processors.
3.4 Transaction Data
Records of all deposits, withdrawals, bonuses, gameplay activity (including bet amounts, game titles, outcomes, and session duration), and account balance history. Transaction data is retained for regulatory, audit, and dispute resolution purposes.
3.5 Technical Data
IP address, browser type and version, device type, operating system, referring URLs, session timestamps, and other technical identifiers collected automatically when you access the Platform.
3.6 Communications Data
Records of communications between you and rc88 support, including live chat transcripts and email correspondence, retained for quality assurance, dispute resolution, and training purposes.
rc88 collects personal data through the following means:
rc88 uses personal data for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact |
| KYC identity verification | Identity, Contact, Financial |
| Processing deposits and withdrawals | Financial, Transaction |
| Providing gaming services | Identity, Transaction, Technical |
| Customer support | Identity, Contact, Communications |
| Fraud prevention and AML compliance | Identity, Financial, Transaction, Technical |
| Responsible gaming monitoring | Identity, Transaction |
| Regulatory reporting and audit | Identity, Financial, Transaction |
| Platform analytics and improvement | Technical (anonymised where possible) |
| Marketing communications (with consent) | Contact, Transaction |
rc88 processes personal data on the following legal bases:
rc88 may share personal data with the following categories of recipients, strictly on a need-to-know basis and under appropriate data protection safeguards:
rc88 does not sell, rent, or trade personal data to third parties for their own commercial purposes. All third-party service providers who process personal data on behalf of rc88 are bound by contractual data processing agreements.
rc88 uses cookies and similar tracking technologies on the Platform for the following purposes:
You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect Platform functionality. rc88 does not use third-party advertising tracking cookies.
rc88 retains personal data only for as long as necessary for the purposes for which it was collected, subject to applicable legal and regulatory retention requirements. General retention principles applied by rc88 include the following:
Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in a manner that prevents re-identification.
rc88 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Security measures applied by rc88 include:
Notwithstanding the above, no internet transmission or electronic storage system is completely secure. Members are responsible for maintaining the confidentiality of their own rc88 login credentials and for notifying rc88 immediately upon suspecting any unauthorised account access.
Subject to applicable law and regulatory obligations, rc88 members have the following rights in relation to their personal data:
To exercise any of the above rights, contact the rc88 support team. rc88 will respond to verified requests within thirty (30) days. rc88 may request verification of your identity before processing a data subject request. Certain rights may be restricted or unavailable where compliance would conflict with rc88's legal or regulatory obligations, including AML and gaming authority requirements.
rc88 does not knowingly collect personal data from individuals under 21 years of age. The Platform is strictly intended for adults aged 21 and above. If rc88 becomes aware that personal data has been collected from an individual under 21, that data will be deleted and the associated account closed immediately. If you have reason to believe that an individual under 21 has registered an rc88 account, please notify the rc88 support team without delay.
rc88 may transfer personal data to third-party service providers and infrastructure partners located in jurisdictions outside Malaysia. Where such transfers occur, rc88 ensures that appropriate safeguards are in place to protect personal data to a standard equivalent to that applicable within Malaysia, including the use of contractual data protection clauses with third-party recipients. By using the Platform, you consent to the transfer of your personal data to recipients in other jurisdictions where necessary for the purposes described in this Policy.
rc88 reserves the right to amend this Privacy Policy at any time to reflect changes in law, regulatory requirements, or our data processing practices. Material amendments will be notified to members via email or Platform notification prior to taking effect. Continued use of the Platform following notification of an amendment constitutes acceptance of the revised Policy. The effective date at the top of this Policy will be updated to reflect the date of the most recent revision. We encourage members to review this Policy periodically.
For questions, concerns, or requests relating to this Privacy Policy or rc88's personal data processing activities, please contact the rc88 Data Privacy team via the support channel. rc88 aims to acknowledge privacy-related enquiries within 48 hours and to provide a substantive response within 30 days of receiving a verified request.
rc88 Data Privacy: support@rc88.vu — reference "Privacy Request" in your subject line
rc88 handles your personal data with the same care we apply to every part of the platform. Play with confidence — live casino, slots, sportsbook, and more await.
21+ only · Play responsibly · rc88 operates under applicable international gaming authority regulations